they react on all mails to who2contact at sun.com immediately. I find this permission thing very annoying, too. Isn't it the very idea of this enterprise concept to have such things work automatically (after downloading the assignment)? Besides the text on the upload pages sounds like "you are just too dumb to use this upload page, contact us to explain it to you in terms even you would understand". And when you upload it nothing seems to happen as if it does not work, there is no progress dialog or "please wait" dialog while it uploads.
In my case they fixed the permissions within a few hours and sent me a mail about it. They are very friendly and helpful to customers, and they respond immediately.
I tried to upload my assignment a few hours before the essay exam. I didn't get the upload permission either so I sent them an e-mail. Eventually, four days later I could upload my application. I did not get any notification. (I did my essay exam on a Saturday, I suppose that's why it took so long).
Regards, Dies #13 days since the essay exam #9 days since I uploaded my application
hahaha, i'm experiencing the same thing but with a different matter. I just paid for the first part of the assignment but I took my SCJP through Pearson VUE. So I contacted Prometric and it is taking a week so far for them to get me permissions and a file to start the assignment. So I can understand how frustrating that can be.