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voice file getting overwritting

 
Ranch Hand
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Hi,

My task is to do recording and making it to playback to the answering machine.
Let us consider an agent 1000 calls 101.It plays a message enter the customer's firstname ,lastname and reference number.the agent 1000 records the voice file and transfer it to the particular customer's answering machine.101 will playback the recorded message of the agent to the machine.It works fine when one agent calls.If multiple agent calls at a time.It is playing the voice file of the second agent when the first agent is playing back to his customer.my code is



please help me to solve this.Thanks
 
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So what are you actually stuck on?
 
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