On April 6th I passed the SCJPtest here in Sweden. According to www.certmanager.net/sun, my kit was sent to me on April 12th. I still have not received it and I have mailed firstname.lastname@example.org (or whatever the address is, I just mailed them for the third time by copy-pasting the address so that is not the issue).
Whats my next move? Is there a phone number (preferrably in Sweden due to international calling fee's) which I can call or whom you should I mail?
I followed your advice and in case anybody else is facing the same problems: the lady on the phone told me that the typical delivery period is 4-6 weeks (!). It is now a litle more than six weeks ago since my package sent (according to certmanager.net) so she told me to give it one more week and then call her again if it hasn't showed up.
I've received my kit today, 14 days after taking my exam. On the packet, is printed "If undeliverable return to .... Malmo, Sweden". So, if you live in Sweden, I don't understand why you haven't received your packet yet. :S
Did you finally get your certificate/welcome package, than?
I've got the same problem and now after almost 5 weeks I've mailed them and they told me to wait for 4-6 week. I don't think it will still arrive if it have not been here after 4 weeks! The address is valid and they already successfully posted me the SCJA certificate under the same address. This took between 2-3 weeks.