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navigation problem from main menu

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I have a commandlink with action: "#{incident.init}" . It works on a test jsp page. When I click on the link, the action is triggered and ends with the proper return "init" , control goes to faces-config.xml, look-up "from-outcome" and goes to "to-view-id" then the new page displays. Problem: the same link won't work on the main menu. Same commandlink with action"#{incident.init}" , same return: "init". I have System.out.println() and the method is called. But the control is back on the main menu. Somehow, it doesn't find or doesn't go to faces-config.xml. Any idea what I'm missing. Below is some code I use in the application.

// commandlink in jsp
<h:commandLink action="#{incident.init}">
<h:outputText value="Create Incident"/>

faces-config.xml code:
Backing bean for incident Record.


public class IncidentBean {
public String init() {

System.out.println( "IncidentBean init.. BEGIN" );
// some code

System.out.println( "IncidentBean init.. END" );
return "init";
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