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Didn't receive the certificate

 
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Hi all,

I got through SCJP (Oracle Certified professional, Java 6 programmer) in September. Now it's almost 2 months. Still I didn't receive my certificate. I already complained to Prometric center. You guys have any idea??
 
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try to contact on suncert_ww@oracle.com
 
Chandika Gunawardhana
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Minhaj Mehmood wrote:try to contact on suncert_ww@oracle.com



Yes, I did that.
They say "We are unable to find your exam record in our system"
 
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Did you provide your Sun / Oracle identification number ?
 
Chandika Gunawardhana
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Deepak Bala wrote:Did you provide your Sun / Oracle identification number ?



yes. I sent all my exam details.........
 
Deepak Bala
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Well thats weird. As long as you have the printed score sheet, you should have no trouble.

Write to Oracle again and ask them what happened
 
Chandika Gunawardhana
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Deepak Bala wrote:Well thats weird. As long as you have the printed score sheet, you should have no trouble.

Write to Oracle again and ask them what happened



I have the score sheet received from the Prometric center after passing the exam. I'll write to Oracle again. thanks.
 
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Chandika Gunawardhana wrote:

Deepak Bala wrote:Well thats weird. As long as you have the printed score sheet, you should have no trouble.

Write to Oracle again and ask them what happened



I have the score sheet received from the Prometric center after passing the exam. I'll write to Oracle again. thanks.



Chandika, were you able to get this resolved?
 
Chandika Gunawardhana
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M Davis wrote:

Chandika, were you able to get this resolved?



not yet, still no answer from Oracle or global prometric center.


 
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Hi Chandika,

Hope you are from Sri Lanka.

I did the SCJP in October and contacted oracle regarding the certificates. They proactively replied with all the details.
But as they said hard copies of the certificates usually get delayed more than a month. I am waiting for it yet.

Keep inform the issue with oracle. They are quite helpful.

Thanks,
Kushan
 
Chandika Gunawardhana
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Kushan Athukorala wrote:Hi Chandika,

Hope you are from Sri Lanka.

I did the SCJP in October and contacted oracle regarding the certificates. They proactively replied with all the details.
But as they said hard copies of the certificates usually get delayed more than a month. I am waiting for it yet.

Keep inform the issue with oracle. They are quite helpful.

Thanks,
Kushan



yes Kushan, I'm from Sri Lanka. Oracle replied me saying they're working with the prometric center to resolve this.

Thanks,
Chandika
 
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Chandika Gunawardhana wrote:

Kushan Athukorala wrote:Hi Chandika,

Hope you are from Sri Lanka.

I did the SCJP in October and contacted oracle regarding the certificates. They proactively replied with all the details.
But as they said hard copies of the certificates usually get delayed more than a month. I am waiting for it yet.

Keep inform the issue with oracle. They are quite helpful.

Thanks,
Kushan



yes Kushan, I'm from Sri Lanka. Oracle replied me saying they're working with the prometric center to resolve this.

Thanks,
Chandika



Glad to hear that. Your printed certificate should suffice if proof is ever needed.
 
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I had given my scjp6 on 12 October(INDIA), i have sent many emails(with full details) to: suncert_ww@oracle.com
but I didn't get any reply from their side for my certificate query till yet.
Well it is only a month,Let's wait for 1 or 2 weeks more.
 
Chandika Gunawardhana
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Arjun Srivastava wrote:I had given my scjp6 on 12 October(INDIA), i have sent many emails(with full details) to: suncert_ww@oracle.com
but I didn't get any reply from their side for my certificate query till yet.
Well it is only a month,Let's wait for 1 or 2 weeks more.



For me now it's over 2 months. Still no certificate. Do you see your exam details in Oracle CertView?
 
Arjun Srivastava
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Chandika Gunawardhana wrote:
For me now it's over 2 months. Still no certificate. Do you see your exam details in Oracle CertView?


yeah i have made my account over here http://www.certmanager.net/sun and updated my details ,they are showing my status as certified and Certificate Requests - In process.
And new thing happened,download logo link is now working,i can download the logo.
 
Chandika Gunawardhana
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Arjun Srivastava wrote:

Chandika Gunawardhana wrote:
For me now it's over 2 months. Still no certificate. Do you see your exam details in Oracle CertView?


yeah i have made my account over here http://www.certmanager.net/sun and updated my details ,they are showing my status as certified and Certificate Requests - In process.
And new thing happened,download logo link is now working,i can download the logo.



Good. but I can't create a user in that link as well. It gives an error.
 
Arjun Srivastava
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Chandika Gunawardhana wrote:
I can't create a user in that link as well. It gives an error.


what i have remember,First time to me it was also showing error,but then i have send my details that i got on that print out ,then within few hours they had mailed me the activation code with password to make an account.
 
Chandika Gunawardhana
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Arjun Srivastava wrote:

Chandika Gunawardhana wrote:
I can't create a user in that link as well. It gives an error.


what i have remember,First time to me it was also showing error,but then i have send my details that i got on that print out ,then within few hours they had mailed me the activation code with password to make an account.



thanks for the info. I'll send them my details asking account activation.
 
Chandika Gunawardhana
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Finally, I received my certificate yesterday. Thanks for your help and suggestions.


 
Arjun Srivastava
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Glad to hear that.
 
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Chandika,

what else did you do apart from mailing them??? I have mailed them, still I didnt get a reply till now. Its already been 70 days since I have completed my certification but I did not get my certificate
 
Chandika Gunawardhana
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bhanu chowdary wrote:Chandika,

what else did you do apart from mailing them??? I have mailed them, still I didnt get a reply till now. Its already been 70 days since I have completed my certification but I did not get my certificate



I only sent mails to them. Wait for 3 months.
 
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