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challenge to register 1Z0-866

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I have successfully submitted my assignment at Nov. 22, then I went to PearsonVue to register 1Z0-866, it gave me error I didn't finish 1Z0-865. Then the game started, I contacted Oracle Support, submitted ticket, Oracle said I am good, I should go to PearsonVue. I called PearsonVue several times and created incident ticket, PearsonVue still said I didn't finish 1Z0-865. So far this issue didn't resolve yet.

Did you have same experience with Oracle and PearsonVue ? After submitted my assignment, I need to do something else ? PearsonVue customer support is not professional at all.

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