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Unable to login to certview

 
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Could anyone advise on what the process for logging in to certview is, or if there is any such thing?

I have a test booked & paid for next week in the UK. During the booking process I was given an Oracle Testing ID.

I can login to  https://wsr.pearsonvue.com/  where I can see next week's exam, date, time & location.

According to http://pearsonvue.com/oracle/ the next step is to 'verify you have an Oracle Web Account and then authenticate your account at certview.oracle.com.'

I do have an Oracle account, or I think I do! I can certainly login at www.oracle.com, and once logged in, the email address they hold for me is the same as that held for me at the pearsonvue site. However I can't see any link to my list (of zero!) certifications. So, I'm uncertain if my Oracle account is aware of my pearson account. When I try to use Oracle's CertView Authentication page, to authenticate my Oracle testing id & email address, it tells me that 'Unfortunately, we are still unable to authenticate the information that you have entered'.

So, I don't know if I have a certview account, whatever that is, or not. Is there some way of verifying this?

I've tried phoning Pearson and was told that no such certview page, listing certifications, exists until after the test, at which time I'll be mailed a link to it. However, the conversation was difficult as neither of the two people I spoke with seemed to be fluent in English and I'm not convinced they understood my query once it deviated from their script.


I'd appreciate any advice.

I did read through this earlier post from some months back, where Roel De Nijs linked to a discussion indicating that this isn't just me. But, that was about 8 months ago.
https://coderanch.com/t/683067/certification/Unable-login-certview

 
Richard Hayward
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Panic over.

I raised a support ticket with Oracle support via their support page. Googling 'Oracle Certification Program (OCP) Support Help' should find it.

Their response was quick. Created a ticket on Sunday, got a mail on Monday, and by today Tuesday, problem is resolved.

 
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