Ok I'm new to this...
I've never had a portable mp3 player device before..I've never had any "apple" device before....
I thought Apple were famed for their 'ease of use'? So far I'm quite disappointed, sure it plays music ok I guess (mp3 and crappy earphone quality notwithstanding) - but how hard is it to get music onto the damn thing?!!!
I want to just pick up files and dump them on like I would any other USB storage device - but NOOOOO I have to use the proprietary 'iTunes' software
...and as for video

I've spent a couple of days so far and have JUST managed to get 1 recording of mine transcoded into a readable mp4 format and accepted into iTunes - but still cant get the damn thing onto the iPod!!!
So much for my dream of having last nights TV transcoded and downloaded ready for me to watch when I pick up the iPod in the morning and head out for the daily commute...!!! GRRRRRRR
(N.B. Problems transcoding *may* having nothing to do with the inadequacies if Apple and might well be more to do with my inability to tame the linux beast of MythTv! )